Brand Specialist: Samsung

Samsung Appliance Repair in NYC

Expert Samsung appliance repair across all five NYC boroughs. Factory-trained technicians for refrigerators, washers, dryers, dishwashers, and ranges.

Samsung Appliance Categories

  • French door and Family Hub refrigerators.
  • FlexWash and AddWash washers and dryers.
  • Dishwashers with StormWash and AutoRelease.
  • Gas and electric ranges, including Flex Duo ovens.

Common Samsung Repair Topics

  • Ice maker freezing and defrost failures.
  • Washer vibration, UR error, and drain issues.
  • Refrigerator not cooling or temperature fluctuation.
  • Control board malfunctions and error codes.

Samsung Refrigerator Repair: French Door and Family Hub Models

Samsung refrigerators are among the most popular in NYC households, from the everyday French door lineup to the high-tech Family Hub models with built-in touchscreens. These units deliver flexible storage with features like FlexZone temperature-adjustable drawers, Twin Cooling Plus dual-evaporator systems, and metal cooling panels that help maintain consistent temperatures after door openings.

The most frequent Samsung refrigerator issue we encounter is ice maker failure. Samsung's ice makers are prone to freeze-ups caused by defrost sensor malfunctions, moisture infiltration around the ice chute, and evaporator fan icing. The problem often presents as a solid block of ice behind the rear panel, reduced cooling in the freezer compartment, and eventually warm temperatures in the refrigerator section. Our technicians address the root cause -- not just the ice buildup -- to deliver a lasting repair. We also service Twin Cooling Plus compressor failures, condenser fan motor issues, and water dispenser valve malfunctions.

Samsung Washer and Dryer Repair: FlexWash, AddWash, and Standard Models

Samsung's laundry lineup includes innovative features like the FlexWash system (a dual-drum washer with a smaller top compartment for delicates), AddWash door (which lets you toss in forgotten items mid-cycle), and VRT Plus vibration-reduction technology. These machines are powerful and feature-rich, but they also introduce complex components that require specialized knowledge to repair.

Common Samsung washer problems include the UR (unbalanced) error code during spin cycles, excessive vibration despite VRT Plus dampening, drainage failures triggered by debris in the drain filter or a failing pump, and door-lock mechanism failures on front-load models. For Samsung dryers, we frequently address moisture sensor inaccuracies that cause under-drying or over-drying, heating element failures, and drum-bearing wear that creates grinding noises. Our experienced technicians carry the diagnostic tools and OEM components needed to resolve these issues efficiently.

Common Samsung Problems and Symptoms

Ice maker freeze-up UR error code Refrigerator not cooling Washer excessive vibration Dishwasher not draining Dryer not heating Family Hub screen issues Error code diagnosis Water dispenser failure Range igniter problems

What Our Clients Say About Samsung Repair

"Our Samsung French door refrigerator stopped making ice and the freezer was frosting over. NYC Sub-Zero & Viking came out the same day, diagnosed the defrost sensor issue, and had it fixed within the hour. The technician was knowledgeable and professional. Highly recommend for Samsung repairs."

-- Mark T., Astoria, Queens

Frequently Asked Questions About Samsung Repair in NYC

Why is my Samsung refrigerator ice maker freezing up?

Samsung ice maker freeze-ups are commonly caused by a faulty defrost sensor, a failed defrost heater, or ice buildup around the evaporator fan. The issue often worsens over time, leading to reduced cooling throughout the unit. Our technicians diagnose the root cause and perform the proper repair to prevent recurrence.

What does the UR error code mean on my Samsung washer?

The UR code indicates an unbalanced load during the spin cycle. If rebalancing the laundry does not resolve it, the issue may involve worn suspension rods, a damaged shock absorber, or a failing hall sensor on the motor. We diagnose and fix the underlying mechanical cause so your washer runs smoothly.

My Samsung refrigerator is running but not cooling. What is wrong?

A Samsung refrigerator that runs but does not cool may have a failed evaporator fan motor, a sealed-system refrigerant leak, a malfunctioning start relay on the compressor, or blocked condenser coils. Our technicians use Samsung-specific diagnostic procedures to pinpoint the failure and restore proper cooling.

How soon can you repair my Samsung appliance in NYC?

We offer same-day and next-day Samsung repair throughout all five NYC boroughs and surrounding areas. Call +1 (516) 973-0530 to schedule your appointment or book online for convenient scheduling.

Schedule Your Samsung Repair Now

From French door refrigerators to FlexWash laundry systems, NYC Sub-Zero & Viking Appliance Repair delivers expert Samsung service tailored to New York City homes and apartments. Genuine Samsung parts and same-day scheduling available.